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NexCargo GmbH – Company

Your digital freight forwarder – modern, reliable, transparent

We are your Number 1 in freight categories:

Freight Forwarding Service
Transport & Shipping Service
Courier Service
LTL Freight

Frequently Asked Questions about NexCargo

What is NexCargo and how does it work?
NexCargo is a digital freight platform connecting shippers with a network of vetted transport partners. You book transports online at instant prices, receive real-time tracking and are supported by an experienced customer service team.
Where is NexCargo based?
NexCargo is headquartered in Nuremberg, Germany. From there, logistics experts, software developers and customer service professionals coordinate hundreds of transports across Germany and Europe every day.
Is NexCargo suitable for small businesses?
Yes, NexCargo serves businesses of all sizes – from sole traders to mid-sized companies. There are no minimum quantities, no base fees. You only pay for what you ship.
How can I contact customer service?
Our customer service is available Mon–Fri 08:00–17:00 by phone and email. For quick questions, live chat is available in the portal – responses typically within minutes.
What values does NexCargo stand for?
Transparency, reliability and customer focus are NexCargo's three core values. No hidden costs, only vetted transport partners and a service tailored to your needs.

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How NexCargo works

NexCargo is a digital freight forwarding platform rather than an operator of its own fleet. We schedule consignments across a network of vetted partner forwarders and carriers, choosing for each lane the operator that actually runs that route regularly. For you that means one contact, one price and one contract — instead of finding and negotiating with a separate forwarder for every route.

The difference from a traditional forwarder lies in the process. Conventionally every transport begins with an enquiry followed by a quotation, often only the next day. At NexCargo the price is in the calculator within two minutes, binding and without registration. Booking generates the freight documents automatically, a driver is scheduled, and you follow the consignment through a link your recipient can use as well.

The legal entity is NexCargo GmbH, based in Illschwang near Nuremberg and registered in the commercial register of Amberg District Court under HRB 7836. Full details of the management, VAT identification number and supervisory authority are set out in the imprint. For questions about consignments in transit, customer service is reachable by phone on business days from 8 am to 5 pm.

Transparency is part of the model. Prices are shown in full including collection, transport, delivery and statutory liability, with optional services listed separately rather than appearing later on the invoice. Consignment status is visible to you and your recipient through the same tracking link, without a login. Where something goes wrong, the route to a person is short: customer service works from the same consignment record you see, so there is no need to repeat the history.

Personal Consultation

Would you like to contact us personally?

Our sales team offers individual consultation and special rates. From 10 regular shipments per month we provide tailored solutions. We respond within one hour.

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